CLIENT RESPONSIBILITY:
It is your responsibility to discuss the release of your placenta the day of your delivery with your primary health care provider as well as the facility you will be birthing in. Your placenta may be kept at room temperature for 3-4 hours following your birth. After 4 hours it needs to be in a sealed container or ziplock bag, and it needs to be chilled at 30-40 degrees.
It is important to note that there may be circumstances under which your placenta can not be used. Significant abnormalities of the placenta may necessitate your doctor or midwife sending your placenta to Pathology for further examination. Please call us as we can consult with you before proceeding with any decision they make regarding your placenta.
Day you deliver your baby: bring the ice chest, the 2 biohazard ziplock bags and the leakproof container. You will give the 2 biohazard bags and the leak proof container to your nurse and tell her, “I am taking my placenta home, can you please double bag the placenta inside the two biohazard ziplock bags and place it into the leak proof container.” PLEASE, make sure they double bag the placenta inside the biohazard ziplock bags before placing placenta inside the leak proof container. The placenta has to be double bagged so there aren’t any leakages during transit. If they have their own biohazard bags it’s okay for them to bag the placenta with those and then place it in the container, just make sure they are sealed. Once you delivered your baby, they will have you sign a release form and will then give you your placenta in the leakproof container. You will then place your placenta inside the ice chest and keep it in there with ice, make sure the ice is not melted at least every 4 hours (the hospital will provide ice). Once your placenta makes it home, place it in the freezer (we want to make sure your placenta is rock hard frozen before shipping).
LIMITATIONS AND DISCLAIMER: We are not licensed medical professionals and We are not able to diagnose, treat or prescribe for any health condition. Services and fees are for the preparation and encapsulation of your placenta, not for the sale of the pills. No specific benefits or effects are promised. Benefits will vary from person to person. Many of the benefits are well supported by evidence based research; but none have been evaluated or approved by the FDA (all holistic medicine is usually not FDA approved, such as dietary supplements, herbal supplements, and natural remedies).
REFUNDS: That is a lot of information and it sounds like you're trying to understand the refund policy for a placenta encapsulation service. It can definitely be confusing to sort through all the different scenarios.
Based on the text you provided, here is a breakdown of the key points regarding refunds and service termination:
When You Can Get a Refund
A refund is possible in the following situations, but a $100 scheduling fee will be deducted:
Placenta is Unavailable: This happens if your placenta is sent to a lab (Pathology) and is not released to you for the service.
You Terminate Services: If you decide to cancel the service before the encapsulation process has started.
Placenta is Contaminated: If a bacterial infection is found on your placenta, making it unsafe to process.
Important Note: To get your refund, you must first return the shipping kit that was sent to you.
When You Are Not Entitled to a Refund
Once the encapsulation process has begun, you cannot get a refund and you will be responsible for the full payment. This applies even if you change your mind and decide you don't want the finished capsules.
Service is Underway: If the company has started to encapsulate your placenta, they will not issue a refund because they have already begun the service and used their materials.
Declining Delivery: Even if you choose not to accept the finished capsules, you are still required to pay the remaining balance.
Claiming Your Placenta Pills:
After your pills are ready, you have four weeks to claim them. If you do not contact the company or arrange for delivery within this time frame, they will have to discard the pills for safety reasons.
This policy is in place to cover the company's costs and time once they've started the process, and to ensure they don't hold onto a client's placenta products indefinitely.
Shipping Delays & Liability:
We are not responsible for any delays, damage, or loss caused by the shipping carrier (including USPS, UPS, FedEx, etc.). While we provide prepaid overnight shipping and take all necessary precautions to ensure timely delivery, once the package leaves our hands, it is under the carrier's control. We do not offer refunds for services impacted by shipping delays, carrier errors, weather conditions, or any other issue outside of our control. In the event of a delay, we will assess the condition of the placenta upon arrival and determine whether encapsulation is still possible and safe. If your placenta isn't good for consumption you will be entitled a refund minus $100 scheduling fee.
Your placenta will be handled and encapsulated according to OSHA bloodborne pathogens universal precautions and Food Safety and Handling standards. Your placenta will be cleaned, steamed, dehydrated and put into capsule form in the sanitary and disinfected work space indicated above. I understand that upon receiving the pills, my placenta specialist is no longer liable, including but not limited to any other person(s) ingesting my own placenta capsules. Peace of Mommy Encapsulation does not determine whether my placenta should be consumed and makes no guarantee of my personal results from the capsules. The capsules should not be taken during times of illness, such as the common cold, flu, or mastitis. I understand that taking the capsules in any manner other than as labelled can have undesirable results. We keep this document on file as a record of our agreement. No copies will be released to any third parties.
